While the University recently announced the transition of all in person classes to online classes for COVID-19 (coronavirus) precautions, Student Financial Services will be temporarily suspending in-person services. We encourage students to utilize virtual options as much as possible when seeking assistance. You can reach our office by phone, email, or online chat.

For up-to-date information on UNT’s response to the coronavirus, please visit healthalerts.unt.edu. The following hotline (844-366-5892) is open from 8am - 8pm, Monday through Friday to answer questions and concerns surrounding COVID-19.

For questions about your Housing & Dining credit, please visit our Housing Credit FAQ page. For more information about our virtual services during this time, please visit our Virtual SFS FAQ page.

You may contact Student Financial Services by email at sfs@unt.edu. We will respond during business hours as quickly as possible.

Live chat with us.

To talk to a representative, please call 940-565-3225 during business hours. Please understand you may get a busy signal during peak times when there is high call volume. Please provide your student ID number for quicker service.


 JoeyR. Joey Saxon, Ed.D.
Associate Vice President


ChrisChris Foster
ERP System, Refunding, Tax Reporting


KeenanKeenan Ivy
Associate Director
Customer Service, Cashiering, Sponsored Billing, Website, Social Media

Office Location and Hours

Eagle Student Services Center, Room 105 (see map)
Open Monday-Friday
8:00 a.m. to 5:00 p.m.

Postal Mailing Address

University of North Texas 
Student Financial Services
1155 Union Circle, #310620 
Denton, Texas 76203-5017